How much does SG Bike charge?
- Standard series (Mobike / Standard SG Bike): $1 for the first 30 minutes, $0.03 per subsequent minute.*
Premium series (Bicycles with child seat / Children Bike / Mountain bike): $4 for the first 30 minutes, $0.06 per subsequent minute (wef 05/08/21).
*Ride Pass usage (unlimited free first 30 minutes) is only available for Standard series SG Bikes. Click here for more information.
What are the modes of payments?
Users must link card details to unlock a bike successfully.
Users may choose to use the service with Ride Pass or Pay Per Use
To link card details, kindly refer here on how to add credit / debit card.
What are the different types of SG Bike bicycles?
There are 2 different types of bicycles:
Standard series bicycles: Daily commuter bicycles which you can find anywhere in Singapore!
Premium series bicycles: Bicycles with Child Seat, Mountain Bike, and Children Bike which are only available at East Coast Park, West Coast Park and Marina Bay.*
What is the SG Bike Ride Pass?
The SG Bike Ride Pass is a subscription that allows you to enjoy free trips of up to 30 minutes, with a charge of $0.03 per subsequent minute.
*Only applicable for standard series bicycles. Ride pass is a recurring subscription in which users may disable if they do not wish to continue.
How to unlock an SG Bike bicycle?
Where can I find SG Bike bicycles and parking areas?
Our bicycles are marked with a red bicycle icon within the app’s map. Designated parking areas are marked with a “P” icon.
How to subscribe to a Ride Pass?
How to lock an SG Bike bicycle?
Users can manually lock the bike by pushing the lever on the bicycle lock and wait for 5x “click” sound before scanning the parking QR Code to complete the trip.
Where to park the bikes?
Users must ensure that the bike is parked at the designated parking area with the allocated QR Code. Before ending the trip, the user may locate the designated parking location in the app.
Users must ensure that the bike is parked at the designated parking area with the allocated QR Code AND within the Green Zone to avoid additional admin and retrieval fees. Click here for more information.
Before ending the trip, the user may locate the designed parking location in the app.
How can I request for more bicycles?
Location (As detailed as possible)
What do I do if I spotted someone abusing the bicycles?
If you are able to, please kindly note the details of the incident (i.e. photos, date, time, location, description) and drop us an email at email@example.com with the details to allow the customer service team to assist you.
How can I reach out to SG BIke for any other queries?
More information can be found at SG Bike Support Page.