PLEASE READ THIS BEFORE YOU PROCEED!*

• Verification will take up to 1-3 working days

• SG Bike Wallet top ups made by individuals prior to verification are strictly non-refundable

• SGD $100 deposit is fully refundable

• This is a bicycle sharing service, availability of bicycles cannot be guaranteed 

STEP 1: APPLICATION (ALREADY COMPLETED)

• Indicate interest by applying on 8.sgbike.com.sg/foodpanda and our team will get back to you within 24 working hours

• More information will be sent via WhatsApp/Email via a dedicated page (this page)

STEP 2: SETTING UP

• Download the SG Bike app from App Store/Google Play 

• Sign up for a SG Bike account

• Add a credit/debit card (required to unlock bicycles)

• Unsure on how to add card? You can refer to www.sgbike.com.sg/adding-card for more information!

STEP 3: VERIFICATION

Prepare and send 4 necessary documents via SG Bike WhatsApp Channel for foodpanda riders​

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• Take screenshot of your foodpanda profile

• Take screenshot of the proof of being a foodpanda cyclist/walker. View instructions below if you do not know how to get this proof.

• Bank transfer S$100 deposit to SG Bike and send the screenshot/proof back; (bank details will be provided via message)

• Take a selfie with your identification card (ensure that only the last 4 digits of your IC is visible) 

Send all 4 requested documents via WhatsApp back to our team.

STEP 4: CONFIRMATION

• We will update you via WhatsApp once the verification is completed. You will then be able to start unlocking bicycles for your deliveries!

Additional instructions

• How do I find my foodpanda profile?

  • From the main page, go to the main menu -> Tap on “My Shifts” -> Within the window, enter the menu -> Tap on “My Profile” -> Take a screenshot of your profile
    (ensure that the relevant details are visible such as your name, mobile phone, and foodpanda ID) 
     

• How to indicate that I am a registered walker/cyclist?

  • Tap “I am available” -> Take a screenshot of the available vehicle types

Have any other additional questions? You can head over to sgbike.com.sg/how-to-use for more information!