Thank you for joining OCBC Cycle 2020!
Enjoy your SG Bike perks here!

How to redeem your ride pass promo code:

  1. Download the SG Bike app

  2. Head into "My Wallet" -> "My Coupon"

  3. Input your promo code provided and tap on "Redeem"

  4. Upon redemption, the ride pass will be activated.

How to use the SG Bike ride pass:

  1. Once you have activated the ride pass, you will be able to use the SG Bike app to unlock all standard series bicycles for free! Each trip is capped at 30 minutes and extra usage is chargable!

  2. To unlock bicycles, simply tap on "Unlock" and point the camera to the bicycle's QR Code.

  3. After finishing your trip, please ensure that bicycles are returned to designated parking areas such as yellow boxes and bicycle racks. Push the lock lever down and tap on "End Trip" and scan the yellow QR parking code to complete your trip.

  4. For more detailed information, please visit www.sgbike.com.sg/how-to-use

Terms and conditions for ride pass:

  1. SG Bike ride pass holders with a valid account will enjoy free unlimited trips on standard bicycle series capped at 30 minutes per trip.

  2. Additional usage is charged at prevailing pay per minute rate at $0.03 per minute.

  3. Standard bicycles will include SG Bike and Mobike bicycles. Other bicycle series such as Share and Premium series are not applicable.

  4. The SG Bike pass is not transferrable, refundable, and cannot be exchanged for cash.

  5. Upon redemption, the ride pass will be activated. There are no extensions for unused periods.

  6. All promotion code should be redeemed before 30th June 2020. No extensions will be provided.

  7. For a full list of terms and conditions, please refer to the SG Bike app.

Need more help? Contact us via support@sgbike.com.sg now!

Have questions? Ask us!

Support: support@sgbike.com.sg

Facebook: @SG.Bike.Singapore

Automated Hotline: +65 9641 2296​
Whatsapp (general queries only): +65 9641 2296

Email: info@sgbike.com.sg

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